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Call Center Management on Fast Forward: Succeeding in Today's Dynamic Customer Contact Environment

$25.17

Written by: Cleveland, Brad - Published by: Cmp United Business Media - Published on: 2006-11-01

Call Center Humor: Best of Greg Levin's in Your Ear Satire Columns, Volume 4

$9.42

Written by: Levin, Greg - Published by: ICMI Press (International Customer Management - Published on: 2008-01-01

Call Center Management in Der Praxis: Strukturen Und Prozesse Betriebswirtschaftlich Optimieren

$54.81

Written by: Helber, Stefan - Published by: Springer - Published on: 2003-11-01

Call Center Management on Fast Forward Succeeding in Today's Dynamic Customer Contact Environment

$31.96

The industry's number 1 selling book on call center management! Now updated and expanded, Call Center Management on Fast Forward is the most comprehensive source available on running a call center. It covers every aspect of call center management -...

Zappos Library Belts (N/A) Wikinomics

$17.13

FREE Shipping BOTH Ways - Title: Wikinomics: How Mass Collaboration Changes Everything Synopsis: In just the last few years, traditional collaboration in a meeting room, a conference call, even a convention center has been superseded by collaborations...

Mending the World Spiritual Hope for Ourselves and Our Planet

$12.76

In times of crisis, our faith is tested. What we thought was "solid ground" shifts, challenging us to rediscover our spiritual center. Believing that challenging times call for spiritual transformation, Protestant minister Bruce Epperly and Rabbi Lewis...